TBTC offers a competitive wage schedule and a generous benefit package, including relocation allowance if needed. Successful candidates must agree to a drug screening and background check.
Positions will remain open until filled.
The Customer Service Specialist (“CSS”) takes part in all commercial activities of TBTC and its subsidiaries and assists in the development of strategies to increase sales and usage of services and equipment, including receiving payments from customers, recording monetary transactions and maintaining accurate records. The CSS is involved in all aspects of customer relations, from initial contact to assisting with new services, service changes, billing, nonpayment, and final disconnection of an account. The CSS provides support and assistance in the resolution of routine customer questions/problems with company products and services.
Gathers and documents requirements, creates high level designs, and implements customer Wide Area Network (WAN), Local Area Network (LAN), Wireless Local Area Networks (WLAN), Data Center Networks (DCN) and Internet access networks to comply with security frameworks.
Responsible for cleaning buildings, removing debris, and keeping areas neat and tidy for customer and employee use.