Lifeline Assistance Program

Every person in American should have access to quality, affordable telecommunications service. This principle of “Universal Service” has been the goal of the telecommunications industry for decades. In 1934, the federal government codified the goal and reaffirmed it in 1996 by establishing policies for the “preservation and advancement of Universal Service.”

Lifeline Assistance lowers the cost of basic monthly local telephone
service. Thanks to Federal and State support, eligible consumers can receive $12.75 per month in discounts and a 25% or $7.50 discount off the one-time cost associated with initiating telephone service.

TBTC follows FCC support guidelines. Individuals are eligible if you participate in one of the following programs:

  • Low-Income Home Energy Assistance Program
  • Federal Public Housing Assistance Program
  • Medicaid Program
  • Food Stamps Program (SNAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • National School Lunch Program

In addition, a consumer can be eligible if his or her household income is at or below 135% of the federal poverty guidelines set annually by the federal government.

To find out more about the program, see

To find out more about discount programs offered by TBTC, see TBTC’s Low Income Assistance Program handout.

Questions? Contact customer service today:

or toll free: